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1.0Expivia | USA Based Call Centerhttps://www.expiviausa.comTom Lairdhttps://www.expiviausa.com/author/tom/15 Crucial Call Center Metrics and KPIs You Need to Know | Expiviarich600338<blockquote class="wp-embedded-content" data-secret="uLD4tXfloe"><a href="https://www.expiviausa.com/call-center-metrics-101/">15 Crucial Call Center Metrics and KPIs You Need to Know</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.expiviausa.com/call-center-metrics-101/embed/#?secret=uLD4tXfloe" width="600" height="338" title="“15 Crucial Call Center Metrics and KPIs You Need to Know” — Expivia | USA Based Call Center" data-secret="uLD4tXfloe" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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https://www.expiviausa.com/wp-content/uploads/2021/04/time-731110_1280-1.jpg1280853Which call center KPI is important, and which one's not? Find out what the most useful metrics are for your contact center.